Datenschutzrichtlinie

1. Who we are
This website (www.mizarrecycling.com) is operated by [LEGAL COMPANY NAME] (“MİZAR”, “we”), Fevziçakmak Mah. 10753 Sk. No:38/C, Karatay, Konya, Türkiye. MİZAR is the data controller for the personal data described in this policy under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).
Contact for privacy matters: info@mizarrecycling.com

2. Data we collect

Contact form: name, email address, phone number, company, country and the content of your message.
Live chat and WhatsApp: your name, phone number and the messages you send us.
Newsletter: your email address and subscription preferences.
Website usage data: IP address, browser and device type, pages visited and time spent, collected through cookies and Google Analytics.

3. Why we use your data

To respond to your inquiries and prepare quotations, ROI analyses and technical proposals (legitimate interest / pre-contractual steps)
To manage our customer relationships and after-sales support (contract performance / legitimate interest)
To send newsletters, only if you have subscribed (consent)
To analyze and improve our website (consent, via cookies)
To comply with legal obligations

4. Who we share your data with

Wix.com Ltd.: website hosting, forms, live chat and newsletter services
Google LLC: website analytics (Google Analytics)
WhatsApp / Meta Platforms: when you contact us via WhatsApp
Authorized MİZAR distributors and service partners in your region: only when needed to answer your request or provide local support
Public authorities: where required by law

We do not sell your personal data.

5. International transfers
Some of our service providers (Wix, Google, Meta) store data outside Türkiye and the EU, including in the United States. These transfers are carried out in accordance with KVKK Article 9 and GDPR, using appropriate safeguards such as standard contractual clauses.

6. How long we keep your data

Inquiry and customer data: for the duration of our business relationship and up to 10 years afterwards, as required by commercial and tax law
Newsletter data: until you unsubscribe
Analytics data: up to 14 months

7. Your rights
Under KVKK Article 11 and GDPR, you have the right to:

learn whether your data is processed and request access to it
request correction or deletion of your data
object to processing and withdraw your consent at any time
request data portability (GDPR)
lodge a complaint with the Turkish Personal Data Protection Authority (KVKK) or your local EU data protection authority

To exercise your rights, contact us at info@mizar.com.tr. We respond within 30 days.

8. Newsletter
You can unsubscribe at any time using the link included in every newsletter email.

9. Changes to this policy
We may update this policy from time to time. The latest version is always published on this page.